Was just on tour trying to redownload the factory Laser Mammoth presets over usb. Using a Macbook pro 2017 15 inch with the usual USB C adaptor Rainmaker would not recognize USB being connected and neither Laser Mammoth or Sysex Librarian could see the Rainmaker.
FWIW I do not have the latest Rainmaker firmware as I don’t have a PC to do the update but otherwise it works fine.
Thanks, love the Rainmaker
Are you pressing save and load to enter the USB detection mode?
Also, while it’s not a firmware update issue, you might want to check out this FAQ entry: https://intellijel.zendesk.com/hc/en-us/articles/360000356893-Troubleshooting-Rainmaker-Firmware-Updates
Probably best if you e-mail firstname.lastname@example.org
Yes I am pressing save and load to enter the USB detecting mode.
Do I need to use the Virtual Box thing on Mac just to transfer presets?
No, preset transfers and updating the display firmware can be done on a Mac. It’s only updating the FPGA firmware that requires a PC.