Rainmaker Display and loosely Knobs


i noticed my display was crooked the last days. i tried to fix it but its doesnt stay in the place and slightly slide again. Is there a known process to fix this?

and had an other problem. the right upper buttons (red one) and encoder Button feels loosely. Always when im press them the sound very clicky. (really different to the other ones)

hmm i hope somebody can help me

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Please email support@intellijel.com and someone can help you out with your specific situation.