Metropolis slide problem

Eurorack
#1

hello,
My slide doesn’t seem to work properly.
I can’t get it to reach the pitch in let’s say half a step length.
if I touch the slide length knob just a tiny bit it’s getting way drunk and doesn’t have the same effect of all portamentos I’ve ever used. this is not normal, right?

here’s a little mp4 of what happens.
(if you download it u can see the stuff as well, I don’t know why it doesn’t show in the player)

link

cheers, Feike

#2

Hi Feike,

It’s possible this is a hardware issue, but it’s hard to tell from just an audio sample. Could you send a video to support@intellijel.com?

#3

Hi Scott,
if you dowload the link it’s there, nbut I’ll send a mail as well
thanks

#4