Metropolis save/load not as expected

Eurorack
#1

Hi there -

I find my Metropolis does not save/load as per instructions.
Here is video showing how it (fails) to save/load.

Could you verify I’m taking the correct steps, and if so, how I can access the save/load feature?

Thanks,

Trevor

#2

Hi - seems my dropbox link to video is converting to player, but no allowing play.
Here is link to view on Dropbox

#3

Still doesn’t seem to accept movie. Please tell me how I can present issue. Perhaps I can send link by email to moderator?

#4

Hi Trevor,

I’ve sent you an e-mail through our support account and sent a link where you can upload the video file. We should be able to sort out your save/load issue.

#5