Metropolis note jump

Hi -

I bought a Metropolis second-hand and am trying to figure out if my problem is hardware or software related.

Metropolis note jump

The note occasionally jumps up on a sequence. In this video, I have all the sliders down at C, but occasionally the note jumps to C#. I saw someone else have this issue but it was on older firmware. I am on 1.36 currently. Thank you!

Please reach out to support@intellijel.com

Thank you. Just did.