Metropolis buttons not working?

I just got a metropolis. I bought it used. It seems to work correctly.

There is one thing that is very frustrating often the buttons don’t work. For example when I start up and I press Run a few times and nothing will happen. Then I ill press it again and it will run. Sometimes it’s two times some times it’s three or more times that I will have to press before a button will work.

This is true for all of the buttons.

After some experimenting it seems like giving the buttons quick short stab works pretty reliably. If the press is too long nothing happens.

Has anyone else had this issue? I wondering if I should my unit back, or if it’s possibly something fixed in a software update?

Can you send a link with a video to ? Thanks.