Issue with Quadra Expander

I have an issue with a Quadra and Expander that I reached out to support two weeks back and have not heard any response from yet.

I recently added an expander and once installed, channel 2 and 4 are being impacted by 1 and 3 even when Quadrature Mode is not enabled. So settings to the release on 1 are increasing the release time on 2. Additionally the CV inputs on the expander do not seem to be working.

I’ve forwarded this thread onto one of the support guys, he’ll get back to you today.

Awesome! Thanks